FAQs

questions / answers

Frequently asked questions

Have questions? Need some advice? Here are some of the most common questions we get about our LED lighting systems. Need more help? Contact us anytime!

Our lights are rated for 50,000 hours depending on the average brightness.

You sure can! There are always some limitations including power, and how many lights your house currently has on it but we can always add more lights.

Our lights are low power, customizable, easy to use, reliable, and safe all year round! Our lights are specifically designed to be subtle, and nearly invisible during the day, and used to accent the home in the evening without being over-done. Our lights have been specially designed with extensive research to output the perfect lumens so that it gives your home a customized and luxurious look. Our lights still brighten up the yard for security or during Christmas and holidays.

Our lights are .72w per light. This is at full colour and maximum brightness.

Absolutely! We have done several homes where we have wrapped around the entire roofing structure. There are a few ways to accomplish this so make sure you check with your salesperson on the different options. We can also light up your fence, gazebo, pergola, hot tub area, and more! 

The control box, and lights, are permanently mounted and fixed to your home. In most applications, it would require a ladder to even reach the box or the lights. Removing them would not be easy and would require quite a bit of noise and time. Our lights actually provide more security for most properties. Setting the lights to a static colour of your choosing and setting them on a timer allows for security throughout the night and will help deter unwanted visitors.

Our products are constantly being improved with new features. Our latest Watts 2.0 Application and controller are connected via your home’s WIFI and require a stable 2.4Ghz network in order to function. If you don’t know how to tell if you have a 2.4 Ghz network, simply email info@wattslights.com Our apps to control the lights are available on both Android and IOS

It depends on the size of the home. Most 2-storey homes can be done in 1 day. Bungalows are usually a half-day, and some estate homes/custom homes may require 2 or more days. Our aluminum tracks are custom-made for your home to be a perfect color match. We do this by going out to the same manufacturer that your contractor used when they installed your downspouts, soffit, fascia, etc and we order that same color and product to ensure a great match!

Technically, our lights are a high level of water resistance. The lights themselves, when not in the track, have a water resistance rating called IP65. In the track, this rating is significantly improved, although all that is needed is just the IP65 rating. Your tracks and lights can be pressure washed and cleaned without concern.

No. This product does not require regular maintenance.

Yes! Our Watts Lights control box is CSA and ETL certified, and our lights are UL certified. Our lights meet all building codes and regulations for each municipality we operate in. Before choosing your light supplier you should always check with your local city to ensure the companies are certified and that there is a certification stamp on the product. For commercial applications, we also have special lights that can be installed with stricter certifications when required.

Yes, there sure is and we are always working on ways to improve our app with even better features and easier-to-use interfaces.

We have one of the best warranties in the industry.  We give 5 years parts warranty for the lights.  While some systems offer a lifetime warranty on the lights, some charge a larger fee on the service charge for out-of-warranty replacement of the lights. As the lights are the least expensive part of the system, individually, they just put the cost of the lights into the larger service fee that they charge you.

This is a good question! Unfortunately, the answer is quite complicated. Simply put, typically LED lights will attract fewer bugs than a traditional light bulb. However; this varies dramatically depending on the color that you have the LED lights set to. For example, similar to a bug zapper, purples, and blues can attract more bugs than a red or green color.

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